Strata Repairs

Do you live in a strata property?
Generally, a strata property is in a townhouse, apartment, or unit in a complex with a body corporate.
If you live in a strata building, we now need to define what is a strata repair, or if the repair is an ordinary repair lodge through us. Strata repairs are:
• Smoke alarms
• Entrance doors to the property and the door closer. 
• Anything inside the ceiling (water leaks from above)
• Anything inside the walls. (Leaking Pipes) The owner must repair walls within the lot.
• Roller door or garage doors
• Balcony – Balconies are generally the responsibility of the owner’s corporation.

    Please complete the form Carefully and accurately

    Terms & Conditions
    Please read the following terms and conditions carefully:

    Before sending your repair request please read the important information below.

    If the fault is due to negligence on the tenants' part, the tenant will be held responsible for the repair costs.

    The tenant will be held liable for the cost of after hours service fees, should the nature of an after hours attendance be regarded as non-urgent

    It is the tenant's responsibility not to intentionally damage the property or its locks and to keep it clean and tidy.

    Repairs and maintenance due to fair wear and tear is the landlord's responsibility.

    When this repair request has been sent you will be notified by email of the tradesman contact details.

    By sending this repair requests form you acknowledge that you have read and understood the information contain on this page.

    If the submit button is “Greyed out” it means the application form is missing details above.

    After you click submit
    Please wait for the confirmation page to appear, this may take up to 3 minutes depending on the size of your attachments and the speed of your internet connection.

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