Urgent & Emergency Repairs.

Sometimes certain repairs are a significant inconvenience and have a sense of urgency about them. For instance, you have run out of hot water due to a faulty hot water system. Yes, this is an inconvenience that needs to be dealt with promptly; however, it is not an emergency.
On the other hand, perhaps you have no water at all; now that is far more serious!
We could summarise the definition of an urgent emergency repair in just two statements:
A danger to yourself, or to other people within the vicinity of your leased property
A danger to the landlord’s property or a danger of further damage to the landlord’s property.
The following are examples of emergencies previously summarised in the two statements above:
A serious roof leak
A burst water pipe
Flooding or serious flood damage
A gas leak
A dangerous electrical fault or exposed electrical wiring
Serious storm damage
Serious fire damage 

  • For all emergency repairs please call the Tradesmen below first:
  • Electrical repairs: Electrician   (Danny) Telephone: 0418643072
  • Plumbing repairs: CBD Plumbers 0451 300 095
  • Other repairs: HANDYMAN (Daniel) Telephone: 0424044106
  • Locksmith Applied Locksmiths Warren Telephone 0408958410
  • Locksmith Almain Locksmiths Glen Telephone 0400219405

If your repair is not an emergency or urgent please submit a repair request here >

“Remember Your Obligations” should you organise your own repair person

Part of Section 71.4 of the tenancy agreement states:
If any urgent repair needs to be carried out as per clause 19 the tenant must make an attempt to mitigate the landlord’s loss. The repair cost MUST be reasonable in the circumstances.
Agreeing to pay a repair person to charge you three hours or more for a repair that takes ten minutes is not mitigating loss, this would be looked at as a time saving convenience! The landlord may decline or reduce the amount to be reimbursed if the charges are unreasonable.
Only when the tradespeople above have not reachable should you use your own repair person.

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